Etapa 1: cómo lo aprendió
VET programme on energy efficiency and an undergraduate degree in Environmental Sciences.
Developed the technical and environmental knowledge required to enter the renewable energy sector, combining vocational skills with a broader understanding of sustainability.
Etapa 2: habilidades adquiridas
Technical Support Officer at a photovoltaic solar company; on-the-job learning.
Applied technical knowledge to support photovoltaic installations while developing customer service, communication and coordination skills.
Etapa 3: cómo lo aprendió
Promotion to Customer Service Supervisor and Department Manager; learning through practical experience and mentoring.
Led the customer service department, improved internal processes, coordinated staff training and strengthened team performance.
Etapa 4: cómo lo aprendió
Supervisory experience, collaboration with colleagues, continuous professional development.
Manages customer service operations, supports colleagues' development, and contributes to the wider adoption of photovoltaic energy solutions that help reduce greenhouse gas emissions.
Financiado por la Unión Europea. Sin embargo, los puntos de vista y opiniones expresados son exclusivamente los del autor o autores y no reflejan necesariamente los de la Unión Europea o la Agencia Ejecutiva Europea de Educación y Cultura (EACEA). Ni la Unión Europea ni la EACEA pueden ser consideradas responsables de los mismos.
