{"id":1382,"date":"2026-09-09T11:09:28","date_gmt":"2026-09-09T11:09:28","guid":{"rendered":"https:\/\/netzeroheroes-platform.eu\/?page_id=1382"},"modified":"2026-09-09T11:10:30","modified_gmt":"2026-09-09T11:10:30","slug":"soledad-garcia-ortiz-case-study","status":"publish","type":"page","link":"https:\/\/netzeroheroes-platform.eu\/hr\/soledad-garcia-ortiz-case-study\/","title":{"rendered":"Soledad Garc\u00eda Ortiz \u2013 Studija slu\u010daja"},"content":{"rendered":"
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Soledad Garc\u00eda Ortiz\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tProfesionalna pozadina<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ukratko opi\u0161ite svoj karijerni put koji je doveo do va\u0161e trenutne uloge.<\/span><\/p>

  • Koja je Va\u0161a trenutna pozicija i u kojoj tvrtki?<\/span><\/li><\/ul>

    \u00a0Trenutno radim kao serviser tehni\u010dke podr\u0161ke u tvrtki Quantica Renovables.<\/span><\/p>

    • Koliko dugo radite u sektoru zelenih tehnologija?\u00a0<\/span><\/li><\/ul>

      5 godina.<\/span><\/p>

      • \u0160to vas je motiviralo da u\u0111ete u ovaj sektor?\u00a0<\/span><\/li><\/ul>

        Mogu\u0107nost stabilnog zaposlenja.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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        Opi\u0161i glavne izazove s kojima si se suo\u010dio u svojoj profesionalnoj karijeri.\u00a0<\/span><\/p>

        • Koji su bili va\u0161i primarni osobni ili profesionalni izazovi?<\/span><\/li><\/ul>

          Nakon godinu dana provedenih u tvrtki, morao\/la sam preuzeti ulogu s ve\u0107om odgovorno\u0161\u0107u kao nadzornik Slu\u017ebe za korisnike. To je uklju\u010divalo upravljanje osobljem i organiziranje tima u mojoj ulozi voditelja odjela.<\/span><\/p>

          • Kako su ovi izazovi utjecali na va\u0161 profesionalni rast i razvoj karijere?<\/span><\/li><\/ul>

            Nau\u010dio\/la sam razvijati svoje me\u0111uljudske vje\u0161tine, postaju\u0107i pristupa\u010dniji\/a i koriste\u0107i taj uvid u svoju korist kako bih motivirao\/la i pokrenuo\/la svoj tim naprijed.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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            Objasnite kako ste prevladali ove pote\u0161ko\u0107e.\u00a0<\/span><\/p>

            • Koje su vam radnje, strategije ili vje\u0161tine pomogle da prebrodite ove prepreke?<\/span><\/li><\/ul>

              Oslanjao\/la sam se na aktivno slu\u0161anje onih oko sebe, u\u010de\u0107i na svojim gre\u0161kama i prihva\u0107aju\u0107i da nije uvijek mogu\u0107e donijeti najbolje odluke. Nau\u010dio\/la sam oprostiti samom\/samoj sebi te nastaviti u\u010diti i kretati se naprijed.<\/span><\/p>

              • Jeste li imali mentora, alat ili mre\u017eu kontakata i podr\u0161ke koja vam je pomogla da to postignete?<\/span><\/li><\/ul>

                Da, imao sam mnogo kolega koji su me mnogo toga nau\u010dili i pomogli mi da se nosim s optere\u0107enjem.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPostignu\u0107a i utjecaj<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

                Istaknite svoje glavne uspjehe i doprinose.\u00a0<\/span><\/p>

                • Na koje ste projekte ili inicijative najvi\u0161e ponosni?<\/span><\/li><\/ul>

                  Iako nisam vodio\/la specifi\u010dne \u2018projekte\u2019 u tradicionalnom smislu, upravljanje i organizacija cijelog odjela slu\u017ebe za korisnike postojali su u velikoj mjeri zahvaljuju\u0107i meni. Jako sam ponosan\/na na svoj rad na pobolj\u0161anju procesa i obuci osoblja.<\/span><\/p>

                  • Jeste li primili ikakva priznanja, nagrade ili zna\u010dajne rezultate?<\/span><\/li><\/ul>

                    Nisam primio nikakve slu\u017ebene nagrade kao takve, ali dobio sam zna\u010dajno priznanje i od svojih nadre\u0111enih i od svojih kolega.<\/span><\/p>

                    • Kako va\u0161 rad doprinosi odr\u017eivosti ili inovacijama u sektoru zelenih tehnologija?<\/span><\/li><\/ul>

                      Mi smo tvrtka posve\u0107ena ugradnji solarnih fotonaponskih (FN) sustava za ku\u0107anstva i poslovne klijente. Doprinosimo odr\u017eivijoj budu\u0107nosti poma\u017eu\u0107i domovima i poduze\u0107ima u prijelazu na obnovljive izvore energije, \u010dime smanjujemo emisije stakleni\u010dkih plinova i poma\u017eemo u ubla\u017eavanju klimatskih promjena.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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                      Pru\u017eite nekoliko savjeta nadobudnim i budu\u0107im profesionalcima.\u00a0<\/span><\/p>

                      • Koji biste savjet dali nekome tko tek po\u010dinje u sektoru zelenih tehnologija?<\/span><\/li><\/ul>

                        Zadr\u017eite iskrenu \u017eelju za u\u010denjem i uvijek budite pozitivnog stava. Gledajte na neuspjehe ili pogre\u0161ke kao na priliku za u\u010denje i uvijek se trudite biti empati\u010dni i kolega koji pru\u017ea podr\u0161ku.<\/span><\/p>

                        • \u0160to ste nau\u010dili tijekom svoje profesionalne karijere \u0161to biste \u017eeljeli da drugi znaju?<\/span><\/li><\/ul>

                          Provodimo ogroman dio svog \u017eivota rade\u0107i; \u0161to se bolje osje\u0107amo za to vrijeme \u2013 i s drugima i sami sa sobom \u2013 to \u0107e na\u0161 \u017eivot biti sretniji i ispunjeniji. \u017divot je vrijeme koje imamo, stoga je najbolje \u0161to mo\u017eemo u\u010diniti to da to vrijeme provedemo \u0161to sretnije.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                          Soledad Garc\u00eda Ortiz Professional Background Briefly describe your career path leading up to your current role. What is your current position and at which company? \u00a0I am currently a Technical Support Service Technician at Quantica Renovables. How long have you been working in the green technology sector?\u00a0 5 years. What motivated you to enter this sector?\u00a0 The prospect of stable employment. Challenges Faced Describe the main challenges you have faced in your professional career.\u00a0 What were your primary personal or professional challenges? After one year with the company, I had to take on a role with greater responsibility as a Customer Service Supervisor. This involved managing staff and organising a team in my capacity as Head of Department. How did these challenges affect your professional growth and career development? I learned to develop my interpersonal skills, becoming more approachable and using that insight to my advantage to motivate and drive my team forward. Strategies & Solutions Explain how you overcame these difficulties.\u00a0 What actions, strategies, or skills helped you overcome these obstacles? I relied on active listening with those around me, learning from my mistakes and accepting that it isn’t always possible to make the best decisions. I learned to forgive myself and to keep learning and moving forward. Did you have a mentor, tool, or a network of contacts and support that helped you achieve this? Yes, I had many colleagues who taught me a great deal and helped me to manage the workload. Achievements & Impact Highlight your main achievements and contributions.\u00a0 Which projects or initiatives are you most proud of? While I haven’t led specific ‘projects’ in the traditional sense, the management and organisation of the entire customer service department existed in large part thanks to me. I am very proud of the work I did regarding process improvement and staff training. Have you received any awards, recognition, or notable results? I haven’t received any formal awards as such, but I have received significant recognition from both my superiors and my colleagues. How does your work contribute to sustainability or innovation within the green technology sector? We are a company dedicated to the installation of solar photovoltaic (PV) energy for both domestic and commercial clients. We contribute to a more sustainable future by helping homes and businesses transition to renewable energy, thereby reducing greenhouse gas emissions and helping to mitigate climate change. Advice & Takeaways Provide some advice for aspiring and future professionals.\u00a0 What advice would you give to someone starting out in the green technology sector? Maintain a genuine desire to learn and always keep a positive attitude. View failures or mistakes as a learning opportunity, and always try to be empathetic and a supportive colleague. What have you learned during your professional career that you would like others to know? We spend a huge part of our lives working; the better we feel during that time\u2014both with others and with ourselves\u2014the happier and more fulfilling our lives will be. Life is the time we have, so the best thing we can do is spend that time as happily as possible.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-1382","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t